Inside the Mind of a Community Manager

Unbeknownst to myself this Monday was actually Community Manager Appreciation Day!  As I stated in the post “Community Manager – New Name for Customer Service?” As companies begin to integrate social media into their day-to-day, the medium has begun to take multiple forms.  In order to manage this new monster the community manager must also be able to take on many roles to facilitate each form.

In the image below, kindly provided by GetSatisfaction.com, the mind of a community manager is very accurately dissected and broken down into 10 sections.  After reading through this entire diagram I have come to realize, as I delve deeper into my job, these also define my job at Pricefalls.  While some aspects of being the Director of Communications are more entertaining (Mediavore) than others (Spam Warrior) all of these are necessary (Piñata).

Is there anything missing from this diagram?  What aspect of this mind would you like best?

Until next time buyers, sellers and friends!

Sincerely,

Josh ^theLVD Weaver

 

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About Josh Weaver

Joshua Weaver was born and raised in Plymouth, Michigan and attended Western Michigan University. He received his Bachelors of Arts, majoring in Public Relations with a minor in Political Science, in May of 2010. After working as a public speaker and advisor he then accepting a consulting position at Pricefalls.com, a Dutch Auction website based out of Las Vegas, NV. Upon completing two months of consulting he was offered a job as Director of Public Relations and accepted. He now spends the majority of his time researching trends and executing social media tactics to draw traffic to the site.
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