Monthly Archives: January 2011

Inside the Mind of a Community Manager

Unbeknownst to myself this Monday was actually Community Manager Appreciation Day!  As I stated in the post “Community Manager – New Name for Customer Service?” As companies begin to integrate social media into their day-to-day, the medium has begun to … Continue reading

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A Call to Innovation (Audience Participation)

I would like to thank all of my readers for being a great audience for the past few months.  Yesterday’s post ‘A Call to Innovation’ was one of the highest read posts of my blogging career and in all honesty … Continue reading

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A Call to Innovation

As President Obama stated last night in his address, “ The first step in winning the future is encouraging American innovation.”  These words had a much greater impact on myself then I expected them too.  As I sat at my … Continue reading

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Community Manager – New Name for Customer Service?

I realize that this is the third post in a row regarding social media.  However, at a company that is focused on creating a community from our buyers and sellers this is an aspect of the business that we cannot … Continue reading

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Is Facebook too big to fail?

As I delve further into the social media rabbit hole, the way I view these ‘social’ websites has shifted dramatically.  The thought INVINCIBLE Facebook is beginning to show it’s flaws, Twitter, while extremely useful, is still extremely distracting and start-ups … Continue reading

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Another ANNOUNCEMENT!

This announcement is almost as exciting as my job offer announcement! If you got to the blog today through Facebook, there is no doubt you have seen at least one of my exciting posts about a brilliant new addition to … Continue reading

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When do you graduate? The real answer is NEVER!

What’s the real difference between college and life after? In my opinion…NONE! I have made this statement on a number of occasions much to the chagrin of my friends still in college and those recently graduated.  However, as I have … Continue reading

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