It’s now the end of my fourth week in Las Vegas interning at http://www.Pricefalls.com and I feel wiped out. However, I wouldn’t have it any other way. I’ve grown up as someone who works well under pressure and my position here puts that notion to the test. Whether its deadlines for projects, inventory management or researching appropriate social media channels, the pace around here at Pricefalls.com is breakneck with little time to put on a seat belt. With the power of working at this pace comes the great responsibility of keeping the Pricefalls ‘machine’ well-oiled to ensure a smooth flow of quality work. This pace directly translates to positive results though out the day from the entire team providing a quality service to all of the buyers and sellers we work with.
An example of this quality service in action is Pricefalls.com’s commitment to making sure the store setup process is easy and explained if needed. At Pricefalls HQ customer service takes a different approach to helping customers. Instead of a dedicated team only working on answering calls and assisting customers and merchants, the customer service director makes sure that everyone in the office is equipped with a phone and trained to be able to answer any question streamlining the machine that much further and providing every call with an instant answer, something no other auction site offers. Along with assisting general questions and concerns every team member can also help set up merchant stores.
This brings me to a quick point. What some sellers don’t realize is through the creation of an online store on the Pricefalls.com marketplace they are effectively expanding their internet footprint and search-ability.
“Search is about figuring out what people are looking for when they enter keywords into their favorite search engine. Social media is what people are actually saying to each other; they’re telling us what they’re looking for. We, as marketers, should be able to fit it all together pretty nicely.” – Norm Elrod
Until next time buyers, sellers, and friends!
Josh @LasVegasIntern Weaver